Shipping Policy

Total Delivery Time = Processing Time + Shipping Time

All estimated delivery times are based on business days and are provided as reference. Actual delivery may vary.

Where We Ship

Wurk Built ships to the United States only (all 50 states). We do not ship to PO boxes, APO/FPO addresses, or international destinations at this time.

Delivery Time — United States

Orders placed before 2:00 PM PST on a business day begin processing the same day.

Free Shipping

Orders over $90 (before tax) ship free within the United States. 
Orders under $90 will have standard shipping charges calculated at checkout.

Please Note

• Delivery timelines may be affected during public holidays — couriers and fulfillment operations may be limited. Regular service resumes immediately after.
• Incorrect address details or other address-related issues may cause delays. Please double-check your shipping address at checkout.
• Once your order is in transit, we cannot change the delivery address. If you need to update your address, contact us within 12 hours of placing your order at support@wurkbuilt.com.

Order Tracking

You will receive an email confirmation once your order is placed. If you don't see it, please check your spam folder.

A second email with your tracking number will be sent once your order ships. Please allow 1–2 business days after shipment for tracking information to update.

Taxes

Wurk Built is responsible for applicable US sales tax where required. No international customs or duties apply — we ship domestically only.

Backorders

If an item in your order becomes temporarily unavailable after purchase, we will notify you by email. The unavailable portion of your order will be automatically canceled and refunded unless we hear from you within 2 business days of that notification.

Damaged in Transit

If your order arrives visibly damaged, please refuse the delivery and contact us immediately at support@wurkbuilt.com.

If the package was delivered without your presence, contact us within 5 days of delivery confirmation with photos of the damage. Claims submitted after this window cannot be processed.

Cancellations

We accept cancellations at any time before your order ships. Once shipped, please refer to our Return Policy for next steps.

Unexpected Delays

If your order hasn't arrived within the estimated window, please contact us at support@wurkbuilt.com and we'll investigate with the carrier on your behalf.

Contact Us

Wurk Built 1209 Mountain Rd Pl NE Ste N Albuquerque, NM 87110

Email: support@wurkbuilt.com Business Hours: Monday–Friday, 9:00 AM–5:00 PM PST